Service Status

We continuously monitor our infrastructure and its related services.

Region Availability Status
CH-NYC-1 99.95% Operational
CH-NYC-2 99.62% Operational
CH-FRA-1 100% Operational
CH-FRA-2 100% Operational
CH-FRA-3 99.97% Peering Outage
CH-TKY-1 100% Operational
CH-TKY-2 99.43% DDoS Attack
Region Availability Status
CH-LDN-1 99.99% Operational
CH-SFA-1 100% Operational
CH-SFA-2 99.98% Operational
CH-SPA-1 100% Operational
CH-DAL-1 99.91% High Latency
CH-LIS-1 99.98% Operational
CH-SDY-1 100% Operational

Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.

Active Incidents

October 6, 2017

CH-FRA-3 DTAG Peering Outage
We're investigating an outage by our peering partner Deutsche Telekom.

CH-TKY-2 Degraded Network Performance
Our network is currently suffering a large DDoS attack impacting core services in our Tokyo Equinix facility. Mitigation in progress.

Past Incidents

October 2, 2017

CH-LDN-1 High Latency
We're investigating high latency at our London facility.
Resolved at 23:05 UTC

September 12, 2017

CH-SFA-2 HKIX Peering Outage
We're investigating an outage by our peering partner HKIX.
Resolved at 18:45 UTC

September 8, 2017

CH-NYC-1 Network Maintenance
The network maintenance has been completed.
Completed at 21:30 UTC

August 29, 2017

Client Portal Unavailable
Access to the Client Portal has been fully restored. Thank you for your patience, we apologize for the inconvenience.
Resolved at 07:12 UTC

July 14, 2017

CH-SFA-1 Infrastructure Maintenance
The infrastructure maintenance has been completed.
Completed at 14:55 UTC

Want status updates?

Our engineers and developers are always doing their very best to monitor, maintain and update our infrastructure to ensure high performance and reliability.

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